YOUR DELIVERY FROM JB - WHERE, WHEN AND HOW MUCH WILL IT COST?

We deliver throughout Mainland UK. Where possible, we deliver via our own transport but we often utilise trusted distribution partners for our online orders. We liaise directly with all of our customers at every step of the delivery process via SMS or via phone calls.

We always endeavour to deliver orders within the quoted lead time. Lead times vary from 1 hour to 15 days depending on the stock situation and delivery postcode. The lead times on the zone guide below are for guidelines only. We currently average around 5 days.

Online orders iconONLINE ORDERS - FREE DELIVERY OVER £250* (unless you see the FREE DELIVERY promotion icon.)

Online orders are processed through our standard delivery service (unless otherwise stipulated) to the majority of UK Mainland postcodes. We are unable to offer delivery to postcodes in zone 3 illustrated below. If the order value exceeds £250, standard delivery is made free of charge*. Orders totalling less than £250 will be subject to a delivery/postage charge displayed in the shopping cart prior to check out, unless they are subject to a FREE DELIVERY promotion which will be annotated by the relevant icon. We aim to complete online orders within five working days of the goods leaving our warehouse but this may be extended during busy times and to postcodes illustrated in zone two below. Upon receipt of the order a confirmation email or text will be sent detailing specific order details. We subsequently contact our customers with an estimated delivery date and attempt to maintain constant communication.

Showroom orders iconSHOWROOM ORDERS - THREE DELIVERY OPTIONS

We usually deliver showroom orders with our own drivers in our own transport. Delivery lead times will be quoted at the time of ordering. Once goods have been received by our warehouse we notify customers that their goods are ready for despatch and a suitable date agreed for delivery. On the day prior to delivery we will confirm an approximate time and deliver to any ground floor room or garden. We endeavour to keep delivery charges at an absolute minimum despite constantly rising costs. Charges (where applicable) are calculated on the weight, size and destination of each order. A firm delivery price for showroom orders will be agreed upon at the time of ordering.

PLEASE ADVISE A MEMBER OF STAFF IF THERE IS ANYTHING THAT MAY RESTRICT OUR DELIVERY DRIVERS, SUCH AS LIMITED DRIVEWAY ACCESS, THIN PATHWAYS TO YOUR REAR GARDEN OR HIGH FENCES.

THE BOXES ARE OFTEN LARGER THAN YOU THINK AND ABORTED, REARRANGED DELIVERIES CAN BE CHARGEABLE.

Showroom orders for Garden Furniture that exceed £250 are delivered FREE OF CHARGE.*

Showroom orders for Conservatory Furniture are subject to a delivery charge due to their bespoke nature and different packaging methods.

Standard One-Man Delivery Service iconStandard One-Man Delivery Service - FREE DELIVERY OVER £250* (£40 charge for orders under £250)

Deliveries are booked in via telephone, text or email on an agreed date. On the day prior to delivery, our dedicated drivers confirm an approximate time slot. Delivery is made to any ground floor room in your home, or entrance to your garden in accordance with the delivery zones illustrated below.

Premium Delivery Service iconPremium Delivery Service £80

Often a two man delivery service to any ground floor room in your home or garden. Each piece of furniture will be carefully unwrapped and all packaging will be taken away and disposed of using environmentally friendly procedures. 

White-Glove Delivery Service iconWhite-Glove Delivery Service £150

Just sit back and leave the rest to us! This service matches our Premium Delivery Service but has the added benefit of our drivers assembling the products (where necessary) and arranging them wherever you need them! (This option may not always be available.)

Collect from Wakefield Store iconCollect from Wakefield Store £0

Collection can be made from our Wakefield store but must be pre-arranged. We will contact you to arrange this once we receive your order. Newcastle store collection not currently available.

 

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Please see our Terms and Conditions for further details. (Unfortunately we are unable to deliver to zone 3 post codes illustrated above and outside mainland UK but can assist in arranging this with third party carriers of your choice.)